The Sigma Metalytics Gold Standard Promise
Sigma Metalytics is proud to be a family owned and operated company that does business the old fashioned way. We believe no device should leave our facility without being calibrated, tested, and re-tested by our senior engineers. We believe our employees should be paid a living wage, taught new and valuable skills, and encouraged pursue their interests both at work and away. We believe customers should always speak to a real person who has real answers and can provide real help.
Every Precious Metal Verifier is built by hand right here in Chico, California, using as many locally sourced components as possible. The engineers who build our verifiers are apprenticed and taught how to build each device with precision. Every device is calibrated, tested, and checked by engineers at each stage of the assembly process before being boxed and shipped out to customers. Every employee is paid a fair wage for the hard work and care they put into building each device.
We have exacting standards for our devices. Every device must pass final testing perfectly, or it is returned to be checked and re-calibrated before it can move on. We don't have an acceptable fail rate for our devices; should a device fail, it is examined and reviewed for improvements for other devices.
What that means to us
We wouldn't be in business if we couldn't do it the right way. We will never lower our standards or cut corners.
What that means for you
When you call us, you'll get a real person who can actually help. When you email us, you'll get real answers. Whether you're looking to get your first verifier, you've just powered on your first device, or you've had one for years: we are here for whatever you need.
If your device is giving odd readings or having technical trouble, we can sort it out and get it up and running again.
If you're not sure which device would be right for you, we can find the one that suits your needs.
If you have an odd coin and aren't sure where to start, we can help you get going.
If the person working with you doesn't have the answer, they will put you in direct contact with someone who does.
We are always a customer-first business. That's our Sigma Metalytics Gold Standard Promise.